Support is Beyond Miserable

I played and loved Europa Universalis 1 & 2 but stopped playing games on my computer for a few years. When I saw version 3 was available I jumped but I wish I hadn’t. The tutorials are terrible and yes, as an experienced player of the previous versions I need tutorials. The introduction to the interface is sparse but decent enough. Then comes the indiscribably bad tutorial on units. Sure, I made an army and the tutorial recognized that. Then I moved it to Brandendurg. Nope the tutorial doesn’t know I did that. So ends the first tutorial. The second is about colonization which I sorta figured out but guess what? Yep, the tutorial doesn’t guide me any further.

Meanwhile this game was ported by one company and semi-supported by another. It is supposed to include several extra games that were originally extra content but it doesn’t. I gather one must first get a registration number and register the game with Paradox - but that’s a Paradox because the registration number comes from Virtual Programming which seems to take weekends and Mondays off. Maybe more than that, I don’t know. Without the tutorials I’m at a loss.

Maybe I’ll re-rate the game in the future but for now, if I could give it a negative star rating, I would. And now I’m off to rate another game - the game that returned me to Mac games - Xcom. Paradox and Virtual, if you are paying attention, this is how you do it right.

davidwb about Europa Universalis III Chron